Our Team
We are Here to help you feel better!
We are a practice who cares. We want you to feel your very best. We want you to live without pain and discomfort.
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Ronet Jean
"My goal is to maximize our patient’s independence and help them regain their maximum level of functionality."
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Maniela Edouard-Jean
"Our family atmosphere allows patients to feel right at home. When you visit us, you are part of our family.”
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Staff of Therapists
We believe that our caring philosophy gives our patients the advantage of returning to their daily lives, quickly and safely.
Career Center
Do you have the gift of gab to make patients feel better? Are you able to provide great service with a smile?
BILINGUAL FRONT DESK & OFFICE ASSISTANCE NEEDED
Duties:
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
*Follow-up phone calls to patients, claims, and others
* Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
* Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
* Ensures availability of treatment information by filing and retrieving patient records.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
* Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
* Helps patients in distress by responding to emergencies.
* Protects patients' rights by maintaining confidentiality of personal and financial information.
* Maintains operations by following policies and procedures; reporting needed changes.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Bi-Lingual in Spanish and English a must. Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization skills, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus, and Energetic. Highschool diploma/GED, prior medical office experience a plus. Salary negotiable based on experience.